Support Investors welcome

Need help or investment support? We’ll route you fast.

Pick a channel, send an email from here, or drop your details for a call back. Our internal messaging routes requests to the right staff automatically.

Send a message Open investor portal

Fast paths

  • Signals & automation: /signals for freemium/premium feeds, payloads, and delivery health.
  • Dashboard: /dashboard for subscriptions and investment panes.
  • Investor portal: /investment for capital lanes, governance, and data room requests.
  • Status: /status for live incidents and planned maintenance.
Avg. reply < 12 business hours Pager for outages

Send a message from here

Drop a message into our support queue. If you are not logged in, include your email so we can reply.

Open mail client

Message admin staff for a call back

Send your details into our internal messaging queue. We will assign an operator and schedule the call.

Investor relations

Contact channels

Tip: Include your CRBOT wallet, invoice hash, bot ID, or order ref in the first message to skip back-and-forth.

Response commitments

  • Most tickets acknowledged within 12 business hours.
  • Outages and delivery incidents get paged immediately—follow /status for codes.
  • Investors receive priority routing with governance and data-room context attached.